Privacy Policy

Last updated: 8 March 2025

1. Data Controller

This privacy policy applies to the processing of personal data by:

Styxreonhrax
62 Lower Dorset Street Lower, Phibsborough, Dublin, D01 P5V9, Ireland
Email: partners@styxreonhrax.world
Phone: +35318307877

2. Introduction

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website styxreonhrax.world and use our services. We process your data in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679), the Irish Data Protection Act 2018, and other applicable Irish and European data protection legislation.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless your interests or fundamental rights override those interests

4. Personal Data We Collect

We may collect and process the following categories of personal data:

4.1 Data You Provide Directly

Contact information: Name, email address, phone number, postal address
Order information: Order details, payment information, delivery address
Communications: Messages you send to us via contact forms or email
Consent records: Records of your consent to our Terms of Service, Privacy Policy, and marketing communications

4.2 Data Collected Automatically

Technical data: IP address, browser type and version, time zone, operating system
Usage data: Pages visited, time spent on pages, navigation paths, referral sources
Device data: Device type, unique device identifiers
Cookie data: Information collected through cookies and similar technologies (see our Cookie Policy)

5. Purposes of Processing

We use your personal data for the following purposes:

To process and fulfill your orders for Activenza and other products
To communicate with you regarding your orders, enquiries, and customer support requests
To send order confirmations, shipping notifications, and delivery updates
To manage our relationship with you and respond to your enquiries
To improve our website, products, and services
To comply with legal and regulatory obligations, including tax and accounting requirements
To detect, prevent, and address fraud, security issues, and technical problems
To analyze website usage and optimize user experience (where you have consented to analytics cookies)
To send marketing communications (only where you have given explicit consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Order and transaction data: 7 years from the end of the financial year in which the transaction occurred (for legal and tax compliance under Irish law)
Customer service communications: 3 years from the date of the last communication
Marketing consent and preferences: Until you withdraw consent or object, plus a short period for record-keeping
Cookie data: As specified in our Cookie Policy for each cookie category
Analytics data: Up to 26 months (where analytics cookies are accepted)
Backup and disaster recovery: Data may be retained in backups for up to 90 days

After the retention period, we securely delete or anonymize your personal data.

7. Data Recipients and Sharing

We may share your personal data with the following categories of recipients:

Service providers: Payment processors, shipping and logistics partners, email service providers, website hosting providers, and IT support services who act as data processors on our behalf
Legal and regulatory authorities: When required by law, court order, or to comply with regulatory requirements
Professional advisers: Lawyers, accountants, and auditors where necessary for our business operations

We require all processors to implement appropriate technical and organizational measures to protect your data and to process it only in accordance with our instructions. We do not sell your personal data to third parties.

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

Encryption of data in transit using TLS/SSL (HTTPS)
Access controls limiting data access to authorized personnel on a need-to-know basis
Regular security assessments and updates of our systems
Secure storage of payment information in accordance with PCI-DSS standards where applicable
Staff training on data protection and confidentiality
Incident response procedures for data breaches

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but we are committed to protecting your personal data.

9. Your Rights Under GDPR

Under the GDPR and Irish Data Protection Act 2018, you have the following rights:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may request correction of inaccurate or incomplete personal data
Right to erasure: You may request deletion of your personal data in certain circumstances (e.g., where data is no longer necessary, where you withdraw consent, or where you object to processing)
Right to restrict processing: You may request that we limit how we use your data in certain circumstances
Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time
Right to lodge a complaint: You have the right to lodge a complaint with the Data Protection Commission (Ireland)

To exercise any of these rights, please contact us at partners@styxreonhrax.world or write to us at 62 Lower Dorset Street Lower, Phibsborough, Dublin, D01 P5V9, Ireland. We will respond within one month of receiving your request. We may need to verify your identity before processing your request.

You may lodge a complaint with the Data Protection Commission (Ireland) at: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. Website: www.dataprotection.ie

10. Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on this page and update the "Last updated" date. For significant changes, we may notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Styxreonhrax
62 Lower Dorset Street Lower, Phibsborough, Dublin, D01 P5V9, Ireland
Email: partners@styxreonhrax.world
Phone: +35318307877